Vicki Kaplan

Vicki Kaplan is fantastic! We recently relocated from Denver to the Scottsdale area. Our broker in Denver recommended Vicki. We’re so glad he did! Vicki patiently assisted us in finding the right home, offering sound advice along the way. She has lived in Scottsdale for years and truly knows the area. We were very impressed with her expertise and close attention to even the smallest detail. She skillfully navigated us through the entire closing process…from negotiating a sound deal to advising who to contact for utilities, etc. Aside from the real estate expertise, Vicki provided recommendations for trusted landscapers, a handyman, pool maintenance, etc. She also gave great suggestions for local restaurants, social opportunities, etc. These extra efforts helped make transitioning to a new area much easier…and made this new community feel more like home. We’ve now moved into a house we love. Simply put, if you’re looking for a home in Scottsdale, call Vicki!

"Vicki, Where does one start to articulate your knowledge of the Real Estate industry and how you used all The right tools in your toolbox to fine-tune selecting the perfect property? You did it with grace, wit, and lots of listening is exactly how You Do It Best!

Your availability to us on our mission to find the perfect cozy home was outstanding through numerous texting, calling, and emailing methods. You were always very honest on the market and avenues to consider in purchasing a property. You made us a priority all the time with deep consideration at each step along the way.

You truly made the process seamless without any confusion. We were honored and felt very much at ease with you as our realtor. You were very considerate of our time in looking at properties if a place was not to our satisfaction you did not force any further time on a location, but to move on to another already organized house showing you lined up for us to view instead.

It was our absolute honor to write this testimonial on your well-deserved behalf. The property is a perfect fit and checks all the right boxes. Speaking of boxes only if I could unpack all these boxes to get to the fun stuff of decorating the beautiful property!

Thank you again, Vicki, for being a good listener for an ”Over The Moon” feeling with the new property that will now easily be called Home Sweet Home! PS I can already visualize the aroma of homemade cooking, the sounds of music, and laughter on Penstamin Dr. "

Al Mattson & Mary Lehman

Vicki Kaplan is the most professional Real Estate Broker we have ever used. She makes the whole process easy and is so knowledgeable and always friendly and efficient! We would recommend her for any Real Estate services to ANYBODY and EVERYONE. Thanks Vicki!

Working with Vicki was a great experience. She is knowledgeable, responsive and her communication skills are excellent. I would recommend her to my friends and colleagues, she is a true professional.

Vicki is extremely knowledgeable and very detail oriented. She carefully guided us through the evaluation process, priced our property appropriately and completed a sale for us without a glitch. She was always on top of every change, no matter how minor, in the market. We could not have been more pleased, and look forward to working with her again in the future.

Over the past 7 months, Vicki has helped us navigate through 3 real estate transactions - 2 sells and one buy. We never would have survived and succeeded without Vicki’s guidance and support. Having worked together before, she knew our personalities and quirks and made sure we had all the information we needed when we needed it. Timing was really critical and we had to closely coordinate a separate out of state sale so Vicki’s attention to the details was exactly what we needed. Can’t recommend her highly enough. A proven professional!

Vicki has the qualities that make her an extremely successful and effective real estate agent. She has high integrity and is very conscientious and tenacious, always keeping our interests in mind. You will not find anyone that is more dedicated and hardworking than Vicki. She does research to assist with assessing a fair market value of the property and negotiates effectively with the owner’s agent. She is extremely responsive to questions, often responding immediately to our texts or emails. She is very meticulous to the details of the transaction. Vicki represented us on the purchase side of the transaction and I would not hesitate to use her as my listing agent if I were selling a property."

Craig and Linda Epperly

"During our marriage of 59 years we have purchased and sold eleven primary homes and five vacation homes, working with 12 different realtors. We were pleased with the service we received from each of them. However the service we received from Vicki and Kelly was far superior to all the others. Vicki is a great "listener" resulting in her always being a step ahead of our needs saving us time and money. Definitely Five Star performance!"

Jan and Sam Carter

I come from a family with 4 realtors and 3 builders so I know of what I speak. I’ve been involved in hundreds of Real Estate transactions and Vicki Kaplan is among the best I’ve worked with. With all the new technology we didn’t necessarily need someone to find us a house, but Vicki’s local knowledge and her ability to use that technology to narrow our search was invaluable. Where Vicki and Kelly also shine, is during the contract period. I am a gruff and demanding client, they were unflappable, decisive and thorough. They were always accessible, and obsessively organized. They also somehow maneuvered their way gracefully through our eight family member decision. Kaplan & Karbon, the Dynamic Duo of North Scottsdale, are a throwback to an era of service and expertise, it was a pleasure working with them.

Don King

"We had an excellent experience with Vicki and Kelly. As we were from out of town they accommodated our schedule, Including last minute requests. Showed us lots of houses, very planned schedule and very organized. First house we chose fell through and they were just so cool about it, I would have been rolling my eyes! All in all, a great home buying experience, both very knowledgeable about the market and current real estate rules. I have already recommended them to friends thinking about a home in the area!"

Steve and Laurie Larson
May 2017

"In relocating from Florida to Phoenix Vicki and Kelly were exceptionally helpful. With a few emails, phone calls and one brief trip, we quickly bonded and just a couple of trips later we found the perfect home--exactly what we were looking for in a location we had never considered. The team was most professional in establishing a real estate agreement and precise throughout escrow. The process could not have been smoother. We are very happy with Vicki and Kelly and it was a pleasure working with them. We recommend them Highly! and without reservation."

Bill and Carol Sale
May 30, 2017

“Vicki Kaplan and Kelly Karbon are an amazing team that provided a complete concierge level of service with my recent home sale. My experience was a bit unique as I am the Executor of an Estate, living on the east coast, and was tasked to clear out a home and ready it for sale in an area that was unfamiliar to me. Real Estate transactions in Arizona are handled differently than what I am used to in NY, and Vicki and Kelly were there every step of the way. From my initial meeting with them to closing day, they handled every level of detail with reassurance and professionalism. Vicki and Kelly were able to assist me with everything from handling the clear out, the clean up, all necessary repairs and inspections, while making themselves available to meet with contractors on my behalf. Their level of involvement was reassuring, and they never missed a beat. Their communication skills are second to done and I always knew what was happening and what the next steps in the sale process would be. Vicki and Kelly expertly took care of every detail with a high level of professionalism and caring attitude that I have not experienced with real estate professionals in the past. I highly recommend the Kaplan and Karbon team. They are a breath of fresh air in the real estate industry. You can count on them.”

Rick Kasperski, CPA in Rochester, NY

Dear Vicki,

We are so grateful for your diligence in finding us our new home in Scottsdale, Arizona. From our first meeting you laid out a thoughtful approach taking us to inspect the many areas of interest to narrow it to two, asking for feedback after each house to better discern our likes and dislikes, and personally previewing many of the homes to save us precious time in our search. We appreciated how well you listened and never imposed a judgment or your opinion. We applaud your patient and helpful nature which made long search days pleasant and productive. We knew we could trust the call that came and said "I think I found the house." Based on that call we flew from the East Coast to view the one house you felt met all our expressed needs. Needless to say it was the one.
You continue to be helpful in so many ways. We wouldn't hesitate to recommend you as an agent to anyone selling or purchasing a new home. We love our house and offer a heartfelt thank you.

Fondly,

Denise and Bob DiCenso

“Our only regret is that there aren't more stars, as "Excellent (5 stars)" is not nearly a good enough rating. Vicki and Kelly were a pleasure to work with, are exceptionally talented realtors and it's their hard work and effort that enabled us to close on a wonderful home that we are thrilled with. Importantly, they are really terrific people who we now consider friends as much as business associates. The entire process exceeded our expectations. No request on their time and for their counsel was ever an issue; but rather was viewed as an opportunity for them to get to know our wants and needs better. Most realtors hear what you say, but Vicki and Kelly listened. They were patient and we always felt they had our interests in mind. And, when they told us to get on a plane right away because they had found "the one", we did. And, of course, they were right. We offer our unqualified recommendation.”

David & Robyn Linker

"The sale of my parents' home in Scottsdale presented many challenges. At 20 years, it was an "older" home, and its spare, Taliesin design, heavily influenced by Frank Lloyd Wright, somewhat limited the universe of potential buyers. Notwithstanding, Vicki and Kelly did an excellent job of showcasing the home, highlighting its design elements, and ensuring that prospective buyers would see what makes the house unique. Kelly and Vicki were extraordinarily generous with their time, and spared no effort in facilitating the sale and closing. Their advice was candid; their suggestions on point, and they are unfailingly gracious and professional. I recommend them without reservation."

Barbara Burns

"We are more than pleased with Vicki and Kelly! They were there every step of the way. Very professional, very courteous, very knowledgeable, very patient. But most of all we now consider them both friends. No one could ask for anyone any better than Vicki and Kelly when selling or buying real estate."

Jim & El Stelzer

“Our experience working with Vicki and Kelly was totally seamless. They actually sold my house literally 1 hour after it went on the market. But where they showed me that they were real specialists, was the follow up and taking care of the small things that we as sellers forget about. Real Pro's!”

James Carlson
CEO Carlson Audio- Visual

“Thank you Vicki and Kelly for selling our home. Working with you both was one of our "BEST" experiences. We were extremely impressed with all the marketing, especially seeing our home on HGTV's Ultimate House Hunt and just recently in Scottsdale Lifestyle. The level of your professionalism and experience is truly exceptional. Thanks again for all your hard work. We could have not done it without the Kaplan & Karbon team!!”

Liz and Ralph Majerczyk

“Professionalism! Dedication! Our experiences with Kaplan & Karbon, both as buyers and as sellers, have been exceptional. They really know their market. The most recent sale of our Scottsdale condo went smoothly, from the initial listing of the property, the multiple open houses and showings, the buyer/seller negotiations, to the handling of the final closing. Our highest recommendation -- all the above, plus a pleasure to work with.”

Russ and Karen Goldberger
RJG Antiques

I just wanted to send a sincere “thank you” for the fabulous job you did in helping us to find and purchase a home in Scottsdale. Starting with our initial contact, you provided us with a wealth of information and the opportunity to thoroughly search for and review all potential properties from the convenience of our home computer. Your advice on the various market factors and other information helped us to narrow our search from the hundreds to the ‘teens and was an invaluable time saver when we actually arrived on your doorstep to look at our selections. Your many courtesies in carting us around to our various selections and your on-site comparisons and advice regarding price and other aspects of the homes we were viewing were invaluable. Following the finalization of our selection, your help in completing all the paperwork and the negotiation process made our trip to closing a breeze. And your recommendations of service people to help us take care of the home we purchased helped alleviate our concerns about getting quality service for the home. I have been involved on the legal and personal end of real estate for more than 35 years, and you are by far the most conscientious, helpful and competent real estate broker I have ever run across. In short, you’re the best. We can’t thank you enough.

Kind regards, Craig
M. Craig Haase

Karen and I wanted to tell you, and perhaps others, how pleased we have been to work with you in purchasing our condominium at Troon North. You made this a pleasant, productive experience, and we are thrilled with the home we acquired.

Having worked with many realtors around the country, you are the best! Here's what we think you bring to the table:

You know your market and are a great resource for available inventory, bringing an "insider's" perspective on neighborhood desirability and limitations.

You took time early-on to listen to our wants and needs. You quickly came to understand what we were seeking, perhaps before we did.

You are intimately familiar with current values and the mortgage situation in Scottsdale, which you regularly backed up with analytical reports.

You are a sophisticated computer user, providing us with continual inventory updates and trend reports, making our search tie very productive.

You stay on top of things and follow through to be certain other parties complete their promised actions. This was invaluable to us since we are on the east coast.

Best of all, you are a really nice person who has made our search a pleasant experience.

Please feel free to share our thought with prospective clients. We would be happy to discuss any of this directly by phone.

Russ and Karen Goldberger
RJG Antiques

Vicki Kaplan is a dedicated professional. Her commitment to personal service and market knowledge, and her staying in constant communication with us through every step of the process involved in buying a home, were the key factors that lead to a successful and very rewarding experience when we purchased our home. Getting this home is a dream come true, and we could not be happier! We would not hesitate to recommend Vicki to anyone.

Bill and Tonni Mikler

Dear Vicki,

We are so grateful for your diligence in finding us out new home in Scottsdale, Arizona. From our first meeting you laid out a thoughtful approach, taking us to inspect many areas of interest. You always asked for feedback after each home we saw to better discern out likes and dislikes. You previewed many homes to save us precious time in our search. We appreciated how well you listened and never imposed a judgement or your opinion. We applaud your patient and helpful nature which made long search days pleasant and productive. We knew we could trust the call that came when you said "I think I found the house." Based on the call, we flew from the east coast to view one house you felt met all our expressed needs. Needless to say, it was the one. We love our house and offer a heartfelt thank you.

Fondly,
Denise and Bob DiCenso